Crown Melbourne has been fined $120 million by the gambling regulator for failing to fulfill its responsible service obligations.

The Victorian Gambling and Casino Control Commission (VGCCC) imposed the fines after finding that the casino had failed to prevent gambling harm by allowing customers to gamble for long periods without interruption.

The VGCCC said customers were sometimes allowed to play for more than 24 hours at a time.

It also found that the casino failed to comply with a statutory declaration prohibiting customers from using plastic picks and other devices to simulate “automatic play” on slot machines.

VGCCC chairman Fran Thorn said Crown had failed in its “legal and moral obligation” to minimize gambling-related harm to its customers.

“The record fines totaling $120 million that we imposed on Crown today will send a powerful message to Crown that the Commission will not tolerate misconduct that puts our community at greater risk of gambling-related harm,” he said. she declared.

Ms Thorn said the breaches were “not isolated”.

“It was a set of extensive, long-lasting, systemic Crown failures that spanned approximately 12 years,” she said.

The VGCCC said the Crown had accepted the disciplinary measure and the need for it to continue working on the reforms.

This is the second time the VGCCC has used its enhanced enforcement powers to take action against the casino operator.

Earlier this year, the regulator fined Crown $80 million for operating a scheme to illegally transfer funds from China.

More soon.

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